Seize the Century. |
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share what they know. This unique workshop emphasizes the people side of knowledge management. Learn how to build a supportive organizational culture that will add high value to your bottom line, while creating a climate of trust and loyalty.
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Who Should Attend:
Ideal for leaders, managers, supervisors, and high tech professionals who want to capture and retain knowledge. Easily adapted for intact teams and groups to complete their own action plans.
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Workshop Objectives:
- Best practices: what the leaders are doing right
- Measuring the value of shared knowledge
- Solutions and pitfalls for knowledge management (KM) programs
- Assessing your organization's readiness for KM
- Customizing a systems approach to meet your organization culture’s needs
- How to capture and retain knowledge from departing employees
- Integrating IT with KM successfullycase studies
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How You Will Benefit:
- Transform your company into a quality learning organization
- Get realistic measurement tools for ROI evaluations
- Learn best practices for solving "knowledge flight"
- Be able to describe KM in plain English
- Learn where to look internally for key embedded knowledge
- Get a practical framework for KM
- Explore real-world tools, techniques and lessons learned
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